Contact us
Last updated 19 October 2026
We are here to help with your account, plans and payments, and anything else about Bixobook.
Support
In the app
Hours
Bought from a shop? For questions about an order, delivery or refund, contact the shop directly. Its phone number and WhatsApp button are on its website and on your order tracking page.
Grievance Officer
Under the Information Technology Act, 2000, the rules made under it, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, you can raise a complaint with our Grievance Officer.
Grievance Officer
We acknowledge every complaint within 48 hours and resolve it within one month.
Business details
Operated by
Read our terms of service, privacy policy, refund and cancellation policy and shipping and delivery policy.